Made for businesses like yours
These are illustrative examples: Vetrìvo helps many kinds of businesses respond to reviews.
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Restaurant
The review
“Terrible service. I waited 40 minutes and no one explained what was happening.”
One possible reply from Vetrìvo
“We are sorry about the wait and your experience. We would like to understand what happened; please contact us privately if you are comfortable doing so.”
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Hair salon
The review
“Precise cut and attentive listening: the result is exactly what I wanted.”
One possible reply from Vetrìvo
“Thank you for choosing our salon. We’re glad the result met your expectations. See you again soon!”
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Hotel / B&B
The review
“Clean room, kind staff, and an excellent breakfast. We’ll be back!”
One possible reply from Vetrìvo
“Thank you for sharing your experience. We’re glad you enjoyed the room, hospitality, and breakfast. We hope to welcome you back.”
Illustrative examples only: these are not real testimonials or existing customers. The suggested replies have not been published.
Simple, even on busy days
From review to reply, with care in every word.
Create your account, complete your Business Profile, and paste in the review. Compare the suggestions, choose the right one, and copy it.
Paste the text
Enter the review text manually. You do not need to connect Google Business Profile or another external service.
Classify the tone and choose a language
Vetrìvo classifies the tone as positive, neutral, negative, or very negative. Choose Italian, English, French, Spanish, or German.
Compare, choose, and copy the reply you prefer
Each generation offers three styles: short, professional, and warm and personal. Copy the one you prefer.
Three alternatives for every review
Three distinct styles, ready to compare and copy.
More consistency, less rework
Three ways to find the right reply.
Your Business Profile name, category, description, strengths, language, tone, and brand voice give Vetrìvo context for tailored suggestions. Your history keeps processed reviews and generated replies together so you can find and copy them.
Frequently asked questions
Vetrìvo · care continues after the service
Your next reply can start here.
Create an account and complete your Business Profile. Then paste in a review, compare suggestions, and copy the one you choose.